Effective Date: January 15, 2025 | Last Updated: January 15, 2025
At apinetcodestrea, we take your privacy seriously. This policy explains how we collect, use, store, and protect your personal information when you interact with our trading liquidity platform and educational services. We're committed to transparency and compliance with Taiwan's Personal Data Protection Act and international privacy standards.
We collect information that you provide directly to us and information that's automatically generated when you use our platform. The type of data we gather depends on how you interact with our services.
Your data helps us deliver better services and improve your experience. We use the information we collect for specific, legitimate business purposes.
Processing your account registration, managing subscriptions, providing platform access, and delivering educational content tailored to your needs.
Sending service updates, responding to inquiries, providing technical support, and sharing educational resources you've requested.
Analyzing usage patterns to enhance features, optimize performance, fix technical issues, and develop new educational tools.
Protecting against fraud, preventing unauthorized access, maintaining system integrity, and complying with legal obligations.
Marketing Communications: We'll only send you promotional emails if you've opted in. You can unsubscribe anytime using the link in our emails or by contacting us directly.
We don't sell your personal information. Period. But we do share data with specific partners who help us operate our platform effectively.
We work with third-party companies that process data on our behalf. These include payment processors, cloud hosting services, email delivery platforms, and analytics tools. All providers are contractually obligated to protect your data and use it only for specified purposes.
We may disclose your information when required by Taiwan law, in response to valid legal requests from authorities, to protect our rights or property, or to prevent potential harm or illegal activities.
If apinetcodestrea undergoes a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We'll notify you before your data becomes subject to a different privacy policy.
Under Taiwan's Personal Data Protection Act, you have specific rights regarding your personal information. We make it straightforward to exercise these rights.
| Right | What It Means |
|---|---|
| Access | Request a copy of the personal data we hold about you |
| Correction | Update or correct inaccurate information in your account |
| Deletion | Request removal of your data, subject to legal retention requirements |
| Restriction | Limit how we process your data in certain circumstances |
| Objection | Opt out of specific data processing activities, including marketing |
| Portability | Receive your data in a structured format for transfer to another service |
To exercise any of these rights, contact us at help@apinetcodestrea.com. We'll respond within 30 days and verify your identity before processing your request.
We implement multiple layers of security to protect your information from unauthorized access, alteration, or destruction.
While we take extensive precautions, no internet transmission is completely secure. We can't guarantee absolute security, but we're committed to promptly addressing any potential breaches and notifying affected users as required by law.
We keep your information only as long as necessary for the purposes outlined in this policy or as required by Taiwan regulations.
While your account is active, we retain your personal information to provide ongoing services. You can update or delete most data directly through your account settings.
When you close your account, we'll delete or anonymize your personal data within 90 days, except for information we're legally required to retain for tax, financial reporting, or dispute resolution purposes (typically 5-7 years under Taiwan commercial law).
Data removed from active systems may persist in encrypted backups for up to 180 days before complete deletion. These backups are only accessed for disaster recovery purposes.
Our primary servers are located in Taiwan, but some service providers we work with may process data in other jurisdictions. When we transfer data internationally, we ensure adequate protection through:
We use cookies and similar technologies to improve your platform experience and understand usage patterns.
These are necessary for basic platform functions like login authentication, session management, and security features. You can't opt out of essential cookies without affecting platform functionality.
We use analytics tools to understand how users interact with our platform. This helps us identify popular features, navigation issues, and areas for improvement. You can disable these through your browser settings.
These remember your settings and customization choices to provide a consistent experience across visits. Disabling them means you'll need to reset preferences each session.
Our platform is designed for adults engaged in trading education and isn't intended for users under 18. We don't knowingly collect information from minors. If we discover we've inadvertently gathered data from someone under 18, we'll delete it promptly.
Parents or guardians who believe their child has provided us with personal information should contact us immediately at help@apinetcodestrea.com.
We review and update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through:
The "Last Updated" date at the top of this policy indicates when changes were made. Continued use of our services after updates constitute acceptance of the revised policy.
As a company operating in Taiwan, we comply with the Personal Data Protection Act (PDPA) and maintain registration with appropriate authorities for data processing activities.
We process your data based on your consent, contractual necessity for service delivery, legal obligations under Taiwan financial regulations, and legitimate business interests balanced against your privacy rights.
If you have concerns about how we handle your data, contact us first. If you're not satisfied with our response, you can file a complaint with Taiwan's National Development Council or pursue remedies through Taiwan courts under the PDPA.
For questions, concerns, or requests related to this privacy policy or your personal data:
Email: help@apinetcodestrea.com
Phone: +886 905 590 538
Mail: No. 116號, Section 2, Shanxi Rd, North District, Taichung City, Taiwan 404
We typically respond to privacy inquiries within 5 business days and aim to resolve requests within 30 days as required by Taiwan regulations.